Kynd Eyewear was founded in 2012 with the idea that we, humankind, can and should live a sustainable lifestyle. We want to do everything in our power to do good in this world, and be a company that offers hope and style amidst industry giants that often choose profits over people and our environment.
Here at Kynd, we work diligently to ensure the proper use and well-being of our planet. We work in conjunction with the BSCI (Business Social Compliance Initiative) monitoring system, which is based on the labor standards of the International Labor Organization (ILO) [www.bsci-intl.org]. We also utilize a carbon offset program [www.carbonfund.org] to do our part in reducing harmful carbon dioxide emissions that are changing our Earth’s climate.
We strive to bring you the most innovative and stylish bamboo sunglasses on the market – each created with a deep desire to be different and unique. All our bamboo sunglasses are custom-designed and hand-crafted from sustainably raised bamboo using eco-friendly stains. Our designs are innovative and fresh – unique to a market that’s saturated with rip-offs and knock-offs. Each pair of bamboo sunglasses features REVO polarized UV400 lenses for the utmost clarity and eye protection along with a beautifully designed bamboo case for storing your bamboo sunglasses or your other belongings.
We realize our customers and fans drive us to better the world. We have a loyal following of like-minded individuals that wish to see a change in the way the current eyewear industry operates. We have been discouraged for too long, witnessing those with the means continuously operate in irresponsible manners; often times stressing profits over people, exploiting natural resources, suppressing alternative fibers, and showing no signs of change. We wish to be the change in the world that we want to see, and we would humbly accept your help and promotion of such actions by supporting us in our continuous efforts.
We stand proudly behind the quality and craftsmanship of our products with a 30-day 100% satisfaction guarantee. We want you to feel great in what you’re wearing and be proud that it’s all made from sustainable resources.
Designed in California, Made in China. All of our bamboo sunglasses are custom-designed and hand-crafted from sustainably raised bamboo with you in mind, using only eco-friendly stains. We strive to be innovate and provide fresh, unique designs not found anywhere else on the market. Our bamboo sunglasses feature REVO polarized UV400 rated lenses for the utmost clarity and eye protection.
Our Bamboo Art Prints are made to order, by us, right here in the USA. Each print is laser etched on premium, sustainable 1/2″ bamboo plywood.
Our hemp & bamboo apparel is comprised solely of sustainable eco-friendly material, and artfully embellished with Kynd’s personal touch. All apparel is made in the USA.
It is our mission to keep you 100% satisfied and feeling as great as possible, so please don’t hesitate to contact us with any issues or questions.
TERMS OF SERVICE
100% SATISFACTION GUARANTEE
Don’t worry about getting stuck with something you don’t like – we stand behind our products with a 100% satisfaction guarantee for a full 30 days.
You can trust Kynd to deliver only the highest quality products to your door. If any manufacturing issues arise, upon verification we will repair or replace the defective item free of cost. If they break within 30 days, we’ll repair them, or replace them if they can’t be repaired. We want you to be stoked on your Kynd bamboo sunglasses!
This applies only to items purchased directly from Kynd with the original sales receipt.
If, by some act of nature or sheer clumsiness, something bad happens to your sunglasses after 30 days – which can happen from time to time – we have a great lifelong recycling program that allows you to get your next pair at 50% off [see “RECYCLING” section below].
RETURNS & EXCHANGES
If you want to send back your purchase for any reason, exchanges and returns will gladly be accepted within 30 days of the original purchase date.* Items must be returned unworn, unused, in new condition, in the original packaging, along with any complimentary accessories and the original sales receipt in order to receive a refund. Broken, damaged, or used items are eligible for an exchange only.
- Exchanges are based on product availability.
- Refunds will only be issued to the original purchaser’s credit card. Please note this process can take up to 10 business days to complete.
- Customer is responsible for all shipping charges, including any extra shipping costs associated with exchanges and returns.
- *No exchanges or returns on collaborations.
HOW TO SEND IN YOUR SUNGLASSES FOR RETURN, EXCHANGE, or REPAIR/REPLACEMENT AS PART OF OUR 30-DAY 100% SATISFACTION GUARANTEE
- Pack your original glasses back up in their bamboo case. Include all complimentary accessories – microfiber cleaning cloth & bag, screwdriver, care card, and the bamboo case.
- Place a note inside the bamboo case with the following information:
- Your full name
- Your email address & phone number
- Your return shipping address
- A description of why you’re sending them in and what happened.
- Example (repair/replacement): I was doing a backflip and I face-planted onto my sunglasses and they broke after 39 days. Will you please repair or replace these for me? Thanks!
- Example (exchange): I think I’d like the Rastas instead of the O.G.’s I ordered, the Rastas are more my style. Please exchange these for a pair of those sweet Black Rock Rastas w/ Electric Green Lenses. Thanks!
- Example (return): Love the sunglasses, but they don’t fit my face well enough. Can I please return these for a refund? Thank you!
- Place a copy of your receipt inside the package as well. If you do not have your receipt, a copy of your bank statement showing the transaction. If you don’t have a receipt and paid cash, please tell us when & where you purchased the frames; we’ll try to look it up for you (*If we can’t find a record of the transaction, you’ll have to take part in our Recycling Program).
- Place the case in a padded envelope, or a box with plenty of padding inside, and send it to the following address:
5620 Honors Dr.
San Diego, CA 92122
*Note: This is a private shipping warehouse. It is not a store front and is not open to the public. You must mail your sunglasses back to us. Thank you!
RECYCLING YOUR SUNGLASSES
Recycling is good. Okay, that’s not quite true… it’s freaking awesome! Why waste something when it can be reused?
If your old pair of bamboo sunglasses has been messed up or broken by some random act of nature, or if you just want to try something different, then recycle your old pair to get 50% off your next pair! Doesn’t matter how long it has been, you can recycle your old pair at any time (even 20 years from now!).
Whenever you are ready to recycle your old pair of sunnies for a discount, here’s what you need to do:
- Take a picture of your sunglasses being recycled (i.e. take a picture of your old frames going in the recycling bin).
- Tip: The bamboo can be composted. The hinges and the lenses can be recycled.
- Email us email@example.com and let us know you’d like to recycle your old pair for 1/2 off the next. Include a picture of your sunglasses being recycled along with a copy of the original receipt. Please make the subject line “Recycling Program.”
- If you don’t have the original receipt, please let us know the date & location where you purchased your sunglasses – we can look it up.
- Once we receive your information, we’ll get back to you with a 50% off discount code to use on our website for your next pair of bamboo sunglasses .
- Order your next pair and we’ll send them out a.s.a.p. for you to enjoy!
Piece of cake.
SHIPPING & HANDLING
Please allow up to 5 business days for your order to be processed, as we usually ship orders every Thursday. If, for any reason, your order takes longer than this to process, you’ll be notified via email. Shipping is normally done via USPS, but Kynd reserves the right to ship with any couriers. If you have any special shipping requests, please notify us ahead of time and we’ll do our very best to accommodate your needs.
Transfer of ownership from Kynd to the customer occurs at the point of shipment. Kynd cannot be responsible for any uncontrollable or unforeseeable actions that might delay or altogether prevent product delivery. This includes, but is not limited to: acts of war, god, nature, politics, labor strikes, cattle blocking the road, or any other Force Majeure.
MADE TO ORDER
Every print is made to order, ensuring each customer gets a fresh and beautiful bamboo art print. Each piece of bamboo is meticulously checked for quality and then laser-etched on the most sophisticated laser etching machines; you can trust Kynd to deliver only the highest quality products to your door.
Because each bamboo art print is made to order, there are no returns or exchanges. If any damage or loss occurs during shipping, please notify us immediately and we’ll gladly make a replacement for you.
Please allow 2-3 weeks for your order to be made & processed. If, for any reason, your order takes longer than this to process, you’ll be notified via email. If you have any special shipping requests, please notify us ahead of time and we’ll do our very best to accommodate your needs.
Yeah, we do that! And your customers will love you for it. Shoot us a message for more information, we’re happy to help!
Yeah, we do that too! We can make sunglasses or art prints for any occasion. Contact us for more information, you’ll be amazed at the possibilities.
www.KyndEyewear.com is the property of Kynd Eyewear Inc. and is protected by the United States and international copyright laws. KYND is a registered trademark of Kynd Eyewear. Any unauthorized or unlawful use of any content or materials on www.KyndEyewear.com, or any of our social media sites, is prohibited.
By using www.KyndEyewear.com, you agree to all the terms and conditions stated on this page. These terms are subject to change at any time, so please review them periodically.
I want to help, how can I do so?
At Kynd we meet great people willing to help out our cause constantly, you don’t always have to support us financially to help us in our endeavor. You can share us with your friends on social media sites – that goes a long way! We humbly appreciate and enjoy your enthusiasm to help spread the Kynd word, so please leave us some positive comments on our social media pages.
If you’re interested in helping out by becoming a Brand Ambassador or Sales Rep for Kynd, please contact us.
Does Kynd have a retail location I can visit?
No, but you can find us vending at tons of events every spring & summer. Follow us on social media for info & dates.
How strong are bamboo sunglasses? Will they break?
Bamboo is a strong material, so as long as you treat your sunglasses reasonably well, they should last you a long time. But please be careful not to twist or bend the sunglasses too much, and don’t sit on them – as these forces do increase the chance of frame failure (this is true of all sunglasses, regardless of material). And try to refrain from dropping them; bamboo is strong, but it is not as strong as plastic and dropping them can occasionally result in frame failure.
I broke my sunglasses but it’s been more than 60 days, what can I do?
Some breaks are repairable, if you think it can be fixed we recommend giving it a go. Or take it by your local optometrist and see what they can do. Sometimes you can extend the life of your sunglasses another year with just a drop of super glue in a cracked frame.
Your other options is to take part in our Recycling Program by recycling your broken pair for a sweet 50% discount on your next bamboo sunglasses! (See RECYCLING YOUR SUNGLASSES section above)
Unfortunately we are unable to repair or replace sunglasses for any reason after 30 days.
Can I send in my broken sunglasses to be fixed?
Unfortunately no, but you can take part in our fantastic Recycling Program (See RECYCLING YOUR SUNGLASSES section above).
Can I send in my sunglasses to have the lenses replaced if I want new or different lenses?
Unfortunately no, we do not replace lenses. You can take part in our fantastic Recycling Program (See RECYCLING YOUR SUNGLASSES section above), or you can check with your local optometrist and see if they can replace the lenses for you.
What are the best lenses for someone that goes to the beach a lot?
Our classic non-mirrored black & brown lenses tend to hold up the best over time around the ocean.
Bamboo and Hemp are amazing, Eco-friendly, and have so many uses, so why aren’t they more popular and widely used?!
What a great question, but unfortunately a sad realistic answer follows..industries and lobbyist groups have much to gain by suppressing information and media coverage of these wonder plants. A quick look at some of the products that could be alternatively replaced by Bamboo & Hemp are fuel, timber, plastics, petrol-based synthetics, building materials, food, health supplements, metals, fabrics, etc. The list of products could go on and on, with over tens of thousands of daily applicable uses, many of them much superior and, of course, renewable! So stay tuned, because as we grow and evolve as a company, you can bet we will be offering new and exciting items featuring these fantastic weeds.